Jacent Strategic Merchandising
Company Overview
Jacent provides turn-key complementary product and direct store delivery (“DSD”) solutions with over 2,700 merchandisers servicing more than 17,000 stores with over 1,700 unique Jacent-designed and sourced items. The company creates a strategic merchandising plan for each store and places the right complementary product in the right location within the store to drive increased basket size and enhanced customer experiences sales, as well as profitability.
Partner Details
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Video Case Study
Growth Opportunity
When Gridiron invested in Jacent, the company was a successful regional founder-owned business with established merchandising expertise. The company presented significant opportunities to expand geographically and add new service lines while strengthening its position with major retail partners. Gridiron recognized the potential to transform Jacent from a regional player into a national market leader through operational improvements and strategic expansion.
Gridiron Advantage
Jacent leveraged Gridiron’s Centers of Excellence to accelerate growth in three key areas: operational excellence, sales optimization, and supply chain management. Gridiron enhanced Jacent’s data and analytics capabilities to improve product placement decisions and streamline operations to eliminate unnecessary costs. Jacent leveraged Gridiron’s network of operational experts and portfolio companies to successfully navigate pandemic-related supply chain disruptions, effectively managing doubled and tripled container costs while building stronger vendor relationships.
Winning Together.
Through Gridiron’s support, Jacent has grown from a regional player into a national leader by strengthening retailer partnerships, expanding services, and optimizing operations. By delivering superior customer service and differentiated business model, Jacent deepened relationships with major retailers and expanded partnerships with the introduction of adjacent services. The implementation of advanced data infrastructure has improved operational efficiency and decision-making capabilities. These enhancements have positioned Jacent as a national leader in retail services, enabling the company to continue partnering with major national accounts and secure new business opportunities.
“Our relationship with Gridiron has been vital to our success. We gain access to Gridiron’s Centers of Excellence across many disciplines to help us move quickly and overcome barriers to growth.”
Steve Hawn
Jacent Strategic Merchandising
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